Terms, policies and agreements

The terms that apply when you open a Chapek account and order servers through the platform without a separately signed contract.

What you may and may not run on Chapek servers: prohibited content and conduct, sanctions and export rules, and how we handle abuse reports.

How DCXPS handles the personal data of account holders, users and website visitors: what we collect, why, how long we keep it and your rights.

Which cookies and browser storage the chapek.io website and the Chapek.io Platform use, why, how long they stay on your device and how to change your choice.

Where the infrastructure behind the Chapek platform is located, which law applies to it, and what DCXPS does to prevent access by non-EU governments, as Article 28 of the EU Data Act requires us to publish.

The standard form of the main contract for customers who sign with DCXPS: the services, fees, data handling, security, liability and term.

The standard order form that records which servers a customer ordered, for how long and at what price, for customers who need a written record.

The availability we commit to per server, how downtime is measured, support response times and the credits you receive if we fall short.

The GDPR agreement that governs how DCXPS processes personal data on your behalf, including sub-processors, security measures and deletion.

Where your servers and data are located, who can access them, the security measures in place and how we respond to government access requests.